The Charity Commission is continually striving to provide the best possible service to our customers. This survey is an essential element of the consultative process and enable us to continually assess and improve the services we provide.
1) How easy was it to access the online application charity registration service you used?

2) How easy was it to navigate within this service?

3) How easy was it to use the service overall?

4) To what extent was the help text and guidance useful?

5) Overall, how would you describe the Commission's Online application for charity registration?

6) To what extent was the summary of information submitted (pdf) useful?

7) How easy was it to complete each section of the form?
Very easy Fairly easy Satisfactory Fairly difficult Very difficult
7.1) About your organisation
7.2) What you do
7.3) Who is involved

8) Please give an indication of how long it took you complete your registration application?

9) How likely are you to use our Online services in the future?

10)


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